In the average, everyday workplace, managers spend 25 - 40% of their time dealing with conflict.

What might it be in an environment where:

  • people don't get paid?

  • rules aren’t always apparent?

  • priority often drifts from the single most important element: our children?

Should we be surprised that sometimes conflict happens in our P&Cs?

 

“The Managing Conflict and Difficult People” workshop by Ian Crawford of Candor Training, will provide you with an opportunity to explore tips and strategies to reduce the negative impact that conflict can have within your P&C.

This FREE* highly interactive workshop will investigate strategies to:

  • Identify conflict in its early stages before it erupts into crisis
  • Prevent conflict arising in the first place
  • Use verbal strategies and body language to defuse conflict
  • Ask the one question that could stop conflict immediately
  • Dealing with conflict on social media,

 If you would like to significantly reduce the level of impact and skilfully deal with conflict that can arise within your P&C, register for “Managing Conflict and Difficult People’.

 Act fast all workshops have a limit of 80 participants.

 

WACSSO is providing four workshops where Ian Crawford will take you through the fundamentals of conflict management.

 

Locations for these workshops are:

**Wednesday 10th April 2019 – Coastal Lakes College (Lakelands)

Tuesday 30th April 2019 – Mills Park Centre (Beckenham) – Lesser Hall

Monday 13th May 2019 – Flinders Park Community Centre (Hillarys) – Main Hall

Tuesday 14th May 2019 – The Rise (Bayswater) - Function Suite

 * Free to all WACSSO affiliated P&C members

** This is a double header event with a presentation by Bendigo Bank Halls Head on Banking for P&Cs

 

 


Wednesday 10th April 2019                         5pm – 8pm

Coastal Lakes College (Lakelands)

 5-6pm Kelly Litton (Bendigo Bank Halls Head)

  • Good financial governance
  • P&C banking Procedures
  • Bendigo Bank Sponsorships and Referral Agreements

6-8pm Ian Crawford (Candor Training)

Managing Conflict and Difficult People

 

Book here for the Coastal Lakes College session
Further details can be found in your booking confirmation email

 


 Tuesday 30th April 2019

Mills Park Centre (Beckenham) – Lesser Hall 6:30pm – 9pm

Ian Crawford (Candor Training)

Managing Conflict and Difficult People

 

Book here for the Mills Park Centre session
Further details can be found in your booking confirmation email

 

 


Monday 13th May 2019

Flinders Park Community Centre (Hillarys) – Main Hall 6:30pm – 9pm

Ian Crawford (Candor Training)

Managing Conflict and Difficult People

 

Book here for the Flinders Park Community Centre session
Further details can be found in your booking confirmation email

 

 


Tuesday 14th May 2019

The Rise (Bayswater) – Upstairs Function Suite 6:30pm – 9pm

Ian Crawford (Candor Training)

Managing Conflict and Difficult People

 

Book here for The Rise session
Further details can be found in your booking confirmation email