In the average, everyday workplace, managers spend 25 - 40% of their time dealing with conflict.

What might it be in an environment where:

  • people don't get paid?

  • rules aren’t always apparent?

  • priority often drifts from the single most important element: our children?

Should we be surprised that sometimes conflict happens in our P&Cs?

 

“The Managing Conflict and Difficult People” workshop by Ian Crawford of Candor Training, will provide you with an opportunity to explore tips and strategies to reduce the negative impact that conflict can have within your P&C.

This FREE highly interactive workshop will investigate strategies to:

  • Identify conflict in its early stages before it erupts into crisis
  • Prevent conflict arising in the first place
  • Use verbal strategies and body language to defuse conflict
  • Ask the one question that could stop conflict immediately
  • Dealing with conflict on social media,

 If you would like to significantly reduce the level of impact and skilfully deal with conflict that can arise within your P&C, register for “Managing Conflict and Difficult People’.

 Act fast all workshops have a limit of 80 participants.

 

WACSSO is providing four workshops where Ian Crawford will take you through the fundamentals of conflict management.

 

 

 

 

Monday 13th May 2019

Flinders Park Community Centre (Hillarys) – Main Hall 6:30pm – 9pm

Ian Crawford (Candor Training)

Managing Conflict and Difficult People

 

Book here for the Flinders Park Community Centre session
Further details can be found in your booking confirmation email

 

 


Tuesday 14th May 2019

The Rise (Maylands) – Upstairs Function Suite 6:30pm – 9pm

Ian Crawford (Candor Training)

Managing Conflict and Difficult People

 

Book here for The Rise session
Further details can be found in your booking confirmation email